Privacy Policy

What Information We Collect
We collect information you voluntarily provide, including your name, phone number, and any comments or messages submitted through our contact forms. We may also collect technical data such as IP address, browser type, and pages visited when you use our website.

How We Use Your Information
We use the information we collect to respond to your service inquiries, provide quotes, schedule appointments, send SMS follow-up communications (where consent has been given), and improve our website and services.

SMS Opt-In Information
When you opt in to receive SMS messages from American Coast Heating & Cooling, your phone number and consent are used solely to deliver the messages you agreed to receive. SMS opt-in data and consent will not be used for any other purpose.

Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. We do not use tracking cookies to collect sensitive personal information.

Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Your Rights
You have the right to request access to the personal information we hold about you, request corrections, or request deletion of your data. To exercise these rights, contact us at [email protected]. To unsubscribe from SMS messages, reply STOP at any time.

No Sharing of SMS Data (CRITICAL)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers of the text message services.